Legal

Privacy Policy

This policy explains what information BetterPowerSolutions collects through this website, how it is used and the choices available to you.

1.Information Collection

We collect only the information you choose to provide through this website, together with limited technical data generated automatically when you browse, such as browser type, device type, approximate region and pages visited.

2.Contact Form Information

When you submit the contact form, we collect your name, optional company name, email address, property type, the service you are interested in and the content of your message. This information is used to respond to your enquiry and discuss suitable solar options.

3.Newsletter Information

If you subscribe to our newsletter, we collect your email address in order to send solar energy insights, renewable-energy updates and company news. You may unsubscribe at any time.

4.How Information Is Used

Information is used to respond to enquiries, provide requested information about our services, send newsletter content where you have subscribed, improve the content and usability of this website, and meet applicable legal or record-keeping obligations. We do not sell personal information.

5.Cookies

This website may use cookies and similar technologies to keep the site functioning correctly and to understand general usage patterns. Most browsers allow you to refuse or delete cookies through their settings; disabling them may affect some website features.

6.Website Analytics

We may use analytics tools to understand aggregated visitor behaviour, such as which pages are viewed most often. Analytics data is reviewed in aggregate and is not used to identify individual visitors.

7.Third-Party Services

Certain functions of this website, such as hosting, embedded maps, analytics or email delivery, may be provided by third-party service providers. Those providers process information only as needed to deliver their service and are expected to maintain appropriate safeguards.

8.Data Security

We apply reasonable technical and organisational measures to protect the information we hold against unauthorised access, loss or misuse. No method of transmission or storage can be guaranteed to be entirely secure.

9.User Rights

Subject to applicable law, you may request access to the personal information we hold about you, ask for corrections, request deletion, or object to certain processing. To make a request, contact us using the email address below.

10.Data Retention

We retain enquiry and subscription information only for as long as needed to respond to your request, maintain our business records, or meet legal requirements. Newsletter records are kept until you unsubscribe.

11.Contact Information

For questions about this Privacy Policy or about how your information is handled, contact BetterPowerSolutions at info@betterpowersolutions.com. Our office is located at 1200 Market Street, Suite 800, Philadelphia, PA 19107, USA, open Monday–Friday, 9:00 AM–6:00 PM.